i-Context Application

Manage context with iCompliance

Context management application to identify internal and external contexts for enterprise level risk-based thinking

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Context of the organization is the business environment determined by external factors like legal, financial, social, regulatory and cultural, etc. and organization’s internal environment determined by internal factors like internal structures, governance, resource capabilities.

Context of the organization also depends on the requirements of the Interested Parties. Both internal and external context can influence strategic plans of an organization. Business environments is changing quickly. Organizations who captures these changing business needs quickly are more able to survive in a highly competitive environment.

In today’s business environment, a single customer compliant on a social media platform can spoil a company’s reputation. Customer pressures can force organizations to change various policies on product returns, customer support and much more. Similarly, internal context like organizational structures or skills of employees can result in procedural changes within organizations. When developing a Management system, it is important organizations understand these contexts when determining the scope of the Management System. I-Context plays a vital role in determining such internal and external issues and the needs and expectations of the interested parties which can affect the organization at any level. I-Context is line with clause number 4.1 Understanding the organization & its context & Clause number 4.2 Understanding the needs and expectations of the interested parties.

i-Context Features

Context management application to analyze and monitor internal and external issues as well as needs and expectations of interested parties

  • Facilitate companies to implement enterprise level risk-based thinking with determination of external and internal issues as well as clarity on the leads and expectations of interested parties
  • Simple approach for conducting PESTEL analysis for external context of the organization
  • Documenting internal issues of the organization with ease of using i-Context for identifying issues, events, situations, threads, vulnerabilities, hazards or aspects
  • Identify and list interested parties of the organization with clarity of the needs and expectations with analysis of possible issues if these needs or expectations are not fulfilled
  • Generating report of contexts as well as needs and expectations of interested parties at level of a department, a process or entire organization
  • Digital workflow covering creator, reviewer and approver of internal, external issues and needs and expectations of interested parties
i-Context Application for ISO Management Systems

i-Context is important module to fulfill requirements for understanding organization and it's contexts as well as needs and expectations of interested parties to identify and mitigate risks also to identify and matrialize opportunities

iCompliance Key Benefits

Simple and complete software solution for managing quality management

Affordable Simple Pricing

Perfect pricing plans to support your business and make your systems sustainable and productive



Basic single license with limited privileges

$2.75 per user/month


Single free license for 3 months to support social distancing and remote working for COVID 19 impacted companies

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24 Hours x 365 Days

iCompliance technical support representatives are available to resolve all technical issues through online, offline and on call helpdesk. Technical team is competent and well trained provide immediate technical advise. The quality assurance of support ensure that same issues are not repeated & resolved once forever.

Dedicated Functional Experts

iCompliance functional support are specialized consultants with multi-standards and multi-sectors experience. They analyze and provide advice on functional issues so that organizations can use all features and modules leading to successful digital transformation. Customers can schedule sessions using iScheduler and functional advise will be provided for improving the systems.

Sales Account Management

iCompliance solution sales team listens to the needs and expectations of our customers and offer them standard and customised software solutions to ensure they get best return on the technology investment. Sales experts have hands-on experience of digital transformation of management systems along with trainings, consultancy and certification solutions offered by our partners in marketplace.

Onboarding Trainings & User Certification

iCompliance distinguish itself by providing trainings to users based on their role and training needs. We provide onsite and online trainings including onboarding trainings and e-Learning. Users can enroll in iCompliance learning journey management and participate in upcoming trainings leading to certification as expert users and admins.

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